Return Policy

Last Updated: May 2026 | ADAS Parts Express

ALL SALES ARE FINAL

Due to the specialized and technical nature of our ADAS calibration products, we do not accept returns, exchanges, or issue refunds once an order has been placed and payment has been processed.

Our Return Policy

At ADAS Parts Express, all sales are final. We do not offer returns, exchanges, or refunds for any products sold on this website. By completing your purchase, you acknowledge and agree to this policy.

We strongly encourage all customers to:

Review the product specifications and compatibility details carefully before ordering.
Ensure you are ordering the correct target board (Driver, Passenger, or Set) for your specific vehicle make and ADAS calibration system.
Contact us with any questions before placing your order if you are unsure about compatibility.

Damaged or Defective Items

Although all sales are final, we stand behind the quality of our products. If your order arrives damaged during shipping or if you receive an item that is defective due to a manufacturing error, please contact us within 5 business days of receiving your order.

To report a damaged or defective item, please provide the following:

Your order number
Clear photos of the damage or defect
A brief description of the issue
Photos of the original packaging (if damage occurred in transit)

We will review each case individually and, at our discretion, may offer a replacement or store credit. ADAS Parts Express reserves the right to make the final determination in all damage and defect claims.

Wrong Item Received

If you receive an item that is different from what you ordered, please contact us within 5 business days of delivery. We will verify your order and arrange to send the correct item at no additional cost to you. We may request that you return the incorrect item before the replacement is dispatched.

Order Cancellations

Once an order is placed and payment is confirmed, it enters our processing queue immediately. As a result, we are unable to cancel orders after they have been submitted. Please review your cart and order details carefully before completing checkout.

If you have placed a preorder and wish to cancel before the item has been dispatched, please contact us as soon as possible and we will review your request. Cancellation is not guaranteed and is at the sole discretion of ADAS Parts Express.

Chargebacks & Disputes

We encourage all customers to contact us directly to resolve any concerns before initiating a chargeback or payment dispute. Fraudulent chargebacks on orders that were fulfilled as described are taken seriously and may result in being banned from future purchases. We cooperate fully with payment processors and will provide all necessary order documentation in the event of a dispute.

Have a Question Before You Order?

We’re happy to help you make the right purchase decision. Contact us via our Contact Page before placing your order and our team will assist you.

Return Policy

ALL SALES ARE FINAL

Our Return Policy

Damaged or Defective Items

Wrong Item Received

Order Cancellations

Chargebacks & Disputes

Have a Question Before You Order?

Quick Links

Let’s Connect

Phone

(307) 381-6618

Email

Social Links